Network Solutions Reviews

Our Rating

9 Business Ratings

5 Packages

6 Services

9 Support

Network Solutions made our top list however they are not ranked at the top due to their limited bandwidth and disk space. If you have a small personal website they could be a good fit.

History of Network Solutions Hosting

With over 30 years experience it’s no wonder that Network Solutions is so good at what they do.  They are privately owned by General Atlantic.  General Atlantic is a leading global growth equity firm that provides strategic support and needed capital for growth companies.   The company was started in 1979 and they are accredited members of the BBB with an A+ rating.

Their focus on helping small businesses make a name for themselves and their businesses on the internet is what has made them one of the top hosting companies out there.  They take an unusual approach to hosting packages that not many of their competitors do.  While most provide stock hosting/features packages,  Network Solutions offers an a’ la carte approach, allowing the customer to pick and choose a hosting plan , add-ons and features that fit exactly what they need.

They were the pioneers of the service of creating and obtaining domain names and registering them and they’re still going strong today, offering customers a full array of internet related services.  You can register your domain, host it on the internet, build your website, add ecommerce solutions to your site and much more.

Network Solutions makes is easy for their customers to build a great online presence and maintain it as well.  With over 7 million domains under their care and over 350,000 websites as well, they focus on supporting those who may be new or just not very technically savvy.  By helping businesses get online easily it leaves the business owners time and energy to focus on other aspects of their websites.

One of the things that make Network Solutions so good at understanding the needs of small businesses is that they were once a small business themselves.  They’ve experienced firsthand the challenges and problems a new business can face. They’ve had the same problems, asked the same questions and wondered how to navigate the same struggles.  Growing larger has not caused them to forget what it was like to be a small business and that is why they are so good at helping them.

With the expansive offerings they have in internet presence, online marketing and domain registration combined with the dedication to care for and serve the small business owner at all stages, they are hard to beat.

The offer a few different hosting packages to choose from as well as exceptional, 24/7 tech support on every product they offer.  Customer service is an important aspect of their business and they take customer satisfaction very seriously.

Signing up with Network Solutions Hosting

When you sign up with Network solutions you will start by choosing the hosting package you are interested in. After clicking add to cart, you will be taken to a page where you can choose your free domain name. You don’t have to do it at this time, but if you already know a name you want, add it here to see if it is available.  After you have chosen a domain name you will be taken to a page where you can choose other domain names that protect your own, such as .net, etc. for a discounted price.

On the next page you will choose the platform you want to use between Unix and Windows. (Unix is recommended) and there are a few add-ons that you can choose to add to your hosting package. These include:

  • Domain privacy protection
  • nsProtect™ Secure

After deciding whether to add these or not, you will move on to the next step. The last step is choosing the term you want from 1- 10 years and that’s it, next is check out. You can pay through secure checkout or for even more convenience you can choose PayPal.

Network Solutions Hosting Package Choices and Features

Network Solutions offers three different hosting packages for their customers.  Each one is different and their limits and features are outlined below:

Essential Hosting Plan

  • 300 GB Disk Space
  • Unlimited Data transfer
  • 1 free domain
  • 100 domain pointers
  • 3 directory pointers
  • 1000 email boxes
  • 1 GB email storage
  • 3 Email Aliases per emailbox
  • 1 catch-all email address
  • 1 Autoresponder per email
  • 25 FTP accounts
  • AWStats – Unix Website Stats
  • AWStats – Windows Website Stats
  • Ruby on Rails
  • PHP 5
  • Zend® Libraries (Unix® Only)
  • Python®
  • ASP (Windows® Only)
  • ASP .NET 2.0 & 4.0 (Windows® Only)
  • 25 MySQL® Database
  • 5 DSN MS Access (Windows® Only)
  • 2 MS SQL® Database (Windows® Only)
  • phpMyAdmin
  • Cron Jobs (Unix® Only)

Professional Hosting Plan –

  • 500 GB Disk Space
  • Unlimited Data transfer
  • 1 free domain
  • 100 domain pointers
  • 5 directory pointers
  • 2500 email boxes
  • 1 GB email storage
  • 3 Email Aliases per emailbox
  • 1 catch-all email address
  • 1 Autoresponder per email
  • IMAP
  • 50 FTP accounts
  • AWStats – Unix Website Stats
  • AWStats – Windows Website Stats
  • Ruby on Rails
  • PHP 5
  • Zend® Libraries (Unix® Only)
  • Python®
  • ASP (Windows® Only)
  • ASP .NET 2.0 & 4.0 (Windows® Only)
  • 50 MySQL® Database
  • 7 DSN MS Access (Windows® Only)
  • 3 MS SQL® Database (Windows® Only)
  • phpMyAdmin

Premium Hosting

  • Unlimited Disk Space
  • Unlimited Data transfer
  • 1 free domain
  • 100 domain pointers
  • 10 directory pointers
  • Unlimited email boxes
  • 1 GB email storage
  • 3 Email Aliases per emailbox
  • 1 catch-all email address
  • 1 Autoresponder per email
  • IMAP
  • Unlimited FTP accounts
  • AWStats – Unix Website Stats
  • AWStats – Windows Website Stats
  • Ruby on Rails
  • PHP 5
  • Zend® Libraries (Unix® Only)
  • Python®
  • ASP (Windows® Only)
  • ASP .NET 2.0 & 4.0 (Windows® Only)
  • Unlimited MySQL® Database
  • 10 DSN MS Access (Windows® Only)
  • 5 MS SQL® Database (Windows® Only)
  • phpMyAdmin

Ease of Use for Network Solutions Hosting Customers

The Network Solutions website is easy to navigate and very well organized. The toolbox provides the customer with access to all of the hosting tools, the features their plan offers and much more.  For even more simplicity, the tools are broken up into sections and have identifiable icons with descriptions that can help you find what you’re looking for quickly.

There is also a great knowledge base that provides answers to many questions and problems that other customers have had. There are 11 different sections in the knowledge base:

  • Domain Names
  • Web Hosting
  • Account Manager
  • SSL and Security
  • Email
  • Website Packages
  • Online Marketing
  • Ecommerce
  • Design/Develop
  • Video Tutorials
  • Mobile

Within each section there are many sub-categories that can help you do many things and fix many problems on your own. They also offer Premium support services for an additional fee each month.  Another special feature that Network Solutions offers is its Education Center. Within this Education center us where customers can learn about different aspects of running a website.  There are articles in 6 different categories that have to do with not only getting your site set up but on marketing it and securing it as well. This is one of the features that really set Network Solutions apart from other hosting companies. The specifics of each section are outlined below:

Online Basics

  • Learn About Domain Names
  • Finding the Right Domain Name
  • 6 Steps to Registering a Successful Domain Name
  • What Is Website Hosting?
  • Before You Buy: Check Expired Domain Names for Problems
  • Finding the Best Web Hosting Company for Your Business
  • Choosing the Right WHOIS Database Listing
  • What Kind of Web Hosting Services Do You Need?
  • 5 Reasons You Need Private Domain Registration
  • Getting Online
  • How Much Web Hosting Space Do I Need?
  • How to Safeguard Your Domain Name Registration
  • Get Online and Succeed with Business Web Hosting Services
  • Do You Need a Trademark For Your Domain Name?
  • Understanding Common Terms for Business Web Hosting
  • Learn About .tel
  • Learn From Govan Builders
  • The Pros and Cons of Unix® vs. Windows® Web Hosting
  • Are .FM Domain Names as Good as they Sound?
  • Virtual Private Servers
  • Should You Register a .PRO Domain Name for Your Small Business?
  • Should You Choose a Free Web Hosting Company or Buy Web Hosting Services?
  • Learn How To Register A Strong Domain Name
  • Getting Online Solutions Guide

Selling Online

  • Holiday Season: Prepare Now, Profit Later
  • What is Ecommerce?
  • Take Sales From Everywhere
  • How Search Marketing Can Help Drive Your Ecommerce Business
  • New to Ecommerce
  • Ecommerce Market Research
  • 5 Ecommerce Solutions for Starting Online Stores
  • Ecommerce Business Planning
  • What is Online Commerce?
  • Ecommerce: How to Sell
  • Top Tips for Online Store Success
  • Building Ecommerce Websites for Niche Markets
  • 9 Ecommerce Shopping Cart Features that Satisfy Customers
  • Ecommerce Web Design Basics
  • Using Custom Shopping Habits for Online Store Success
  • Building A Customer Base
  • Update Your Website to Help Increase Online Sales
  • Learn About Ecommerce Strategy from Martini Art
  • Accept Credit Card Payments Online to Boost Sales
  • SEO Friendly Ecommerce Software
  • 10 Questions to Ask an Ecommerce Hosting Provider
  • Learn About Merchant Accounts
  • Choose a Merchant Account to Accept Credit Card Payments Online
  • Improving Sales Conversion with Web Design
  • Ecommerce: Online Transactions
  • Ecommerce Business Rules
  • Ecommerce Software
  • Ecommerce Website Promotion Tactics for Online Stores
  • Shopping Carts
  • Ecommerce Laws
  • Learn about Selling Online from Martini Art
  • Building an Ecommerce Website
  • How to Shop for a Merchant Services Provider
  • Maximize your PPC Campaigns for the Holidays
  • Adding Fresh Content to Your Ecommerce Website

Designing Your Website

  • Building A Website
  • Five Reasons Why Your Business Needs a Mobile Website
  • Why Your Business Needs a Website
  • Questions to Ask Your Professional Web Design Company
  • What is Website Design?
  • How to Make The Most of Your Web Hosting Bandwidth
  • Interviewing a Designer to Create a Website for Your Business
  • Website Mistakes to Avoid
  • Website Builder Testimonial
  • Learn How To Use Our Website Builder
  • Learn How Ahearn Realty Built A Website
  • How to Choose Web Design Templates
  • What are Business Web Tools?
  • Using a Website Builder Provided by a Web Hosting Company
  • Third-Party Blog Hosting vs. Self-Hosted Business Blogging
  • Update Your Website to Help Increase Sales
  • Domain Name Dilemma: Should You Create a Website Subdomain?
  • Blogging for Business
  • Avoiding 5 Common Mistakes in Your Small Business Web Design
  • Learn How to Minimize Web Hosting Downtime
  • Business Blogs Work — but Should Be Watched
  • Color in Web Design
  • How Can Forwarding Domain Names Help Your Business?
  • Include Business Email in Your Web Hosting Plan
  • 5 Advantages of CSS Web Design
  • What is Domain Mail?
  • Should Your Business Website Accept PPC Advertising?
  • 7 Steps for Changing Your Business Web Hosting Company
  • Create a Professional Web Design for Your Home Page
  • 7 Professional Web Design Tips for a Faster Website
  • Create a Mobile Website in Minutes
  • File Sharing Capabilities for Your Website Package
  • 7 Reasons to Create a Blog for Your Business
  • 6 Steps for Small Business Websites

Online Security

  • Website Security
  • Secure your Website at a new low price!
  • Website Security 101
  • What is an SSL Certificate?
  • How to Choose an SSL Certificate
  • Types of SSL Certificates
  • Before You Buy an SSL Certificate
  • Do You Need an EV Certificate?
  • Developing an Email Security Plan
  • Website Security Options for Online Stores
  • Learn About Secure Email
  • CISP Compliance
  • Why Upgrade From a Free Email Account?
  • 4 Reasons You Need Multiple Emailboxes
  • Putting Your Email Address to Work for You Solutions Guide

Marketing Your Business

  • The biggest mistake with Search Engine Optimization is?
  • Workers’ Credit Union Grows Its Business with Online Marketing
  • Understanding SEO for Ecommerce
  • What is Website Optimization?
  • Developing an SEO Strategy
  • What is Pay Per Click Advertising?
  • Building an SEO Strategy for Your Business
  • Advertising Your Business Website with PPC
  • Choosing Keywords for Search Engine Optimization
  • 5 Components of Successful Pay Per Click (PPC) Marketing
  • Create a Link Building Strategy for Search Engine Optimization
  • 6 Free Website Promotion Tactics
  • 5 Ways to Save on Search Engine Marketing
  • Advice for Networking at Local Events
  • How Can Facebook Help My Business?
  • Learn About Online Press Release Services
  • Business Blogging & Other Social Media Tips
  • Creating Effective PPC Landing Pages
  • Pay Per Click Advertising – When to Do it Yourself?
  • Using Online Press Releases for Website Promotion
  • Keep Your Email Marketing Campaign from Becoming Spam
  • Should Your PPC Advertising Include Branded Keywords?
  • Search Engine Optimization
  • Using Website Analytics in Search Engine Optimization
  • 9 Helpful Tips for Business Blogging
  • Local Search Visibility Presale
  • Local Search Visibility
  • Pay Per Click Advertising
  • How Video Can Help Your Business
  • Keep Momentum Going into the New Year
  • PPC & SEO: Working Together to Boost Your Search Engine Visibility
  • Why Choose Professional Online Marketing?
  • Is Click Fraud Hurting Your PPC Advertising Campaign?

This education center is a very valuable addition for the Network Solution customers and a lot of information can be learned here.

Help & Support Tickets

There are a lot of support sections that can help Network Solutions customers with a myriad of topics. No matter what the issue is, chances are there is a topic about it in the support section. If you can’t find it there, you can talk to one of the trained helpful staff who are there specifically to help you. You can also call them if you have a problem with any of the products you have purchased. Their commitment to customer service and satisfaction ensure that they will be there when you need them and they will give you their undivided attention while they fix your problem or answer your questions.

Contacting Network Solutions Hosting and Finding them on Social Media

If you have to contact the staff at Network Solutions there are a few different ways you have the choice of.  Their telephone support is extensive and they have a dedicated number with trained sales and support staff for each of the products they sell.  Everything from Ecommerce down also has embedded email; support available from the NS website.

Domain Names:  Sales – 1-800-361-5712   Support – 1-888-642-0209

Websites:  Sales- 1-800-361-5712             Support – 1-866-693-4435

Web Hosting: Sales – 1-800-361-5712      Support – 1-866-391-4357

Email: Sales – 1-800-361-5712      Support – 1-888-793-7657

Ecommerce: General Sales: 1-866-222-5711   Ecommerce Help: 1-866-222-5711 (9am-9pm EST M-F)

Merchant Accounts: Merchant Accounts – 1-800-838-9699   Support: embedded email

SSL Certificates: Sales – 1-877-228-1023   Support – 1-877-228-1023 –

General Inquiries: 1-800-333-7680

If you want to find Network Solutions on social media, just follow the links below.

Facebook: https://www.facebook.com/networksolutions

Twitter: https://twitter.com/netsolcares

Resources

  1. Network Solutions Hosting – http://www.networksolutions.com/