WestHost Reviews

Our Rating

9 Business Ratings

6 Packages

7 Services

8 Support

WestHost matches the features of the top web hosting providers however they do have a limit of 200MB on disk space. If you plan on having a larger website or image-rich site then proceed with caution.

History of WestHost Hosting

WestHost was started in 1998 with the goal of providing the most powerful and secure web hosting environment in the world at a great price.  From the very first day they’ve been providing hosting for clients all over the world and they have gained recognition as a leader in the web hosting industry. Their commitment to their goal has established them as providing the best technology available with customer support that is second to none.

With a focus on integrity companywide and a determination to always have an excellent work ethic, WestHost has been the recipient of many awards and their customers are very happy.  Keeping their customers happy means having scalable and flexible services that meet the diverse needs of a customer base that comes from all over the world.  Included in these services are:

  • Shared web hosting
  • Cloud hosting
  • Dedicated servers
  • Reseller hosting
  • Domain registration
  • Web design
  • E-commerce tools
  • Merchant account tools

In 2008, UK@ Group acquired WestHost. UK2 Group is a large worldwide webhosting company and their acquisition of WestHost helped them expand their global presence.  WestHost utilized the power of multiple hosting companies under the UK2 Group umbrella and as a result they are able to supply customers with these exceptional services and experiences at rates they can afford.

The efforts and focus of WestHost is aimed at their clients and in providing what their clients need.  With a solid infrastructure in place, a secure environment, unfailing connection and superior customer support that is 24/7/365, they will easily maintain themselves as a low cost web hosting provider that provides it all.

The company is located in the heart of Cache Valley, near Logan Utah. Many growing businesses and Utah State University rely on quality web hosting and WestHost is happy and proud to provide them with that.  It’s their way of supporting their community in a way that is truly beneficial to them.  Another way they support the economic growth of their community is through the Webucation Program that they offer to students from local colleges and universities.

The Webucation Program provides free web hosting to students for a year along with indepth web hosting education.  Not only does it provide a much needed service for students working to better themselves, it equips them with knowledge that they can use throughout their whole lives.

There are many reasons that WestHost is as popular as it is.  In addition to offering incredible value for the price with tons of free features that many companies charge as add-ons, you may be happy and surprised to know that WestHost’s support is all US based.  Your answers and solutions to any problems or issues you have will be handled by competent, trained staff that will easily understand your problems and be able to explain the solutions to you just as easily.

Their 30 day money back guarantee gives you a great chance to test them out and see what all they have to offer.  If you are not 100% satisfied they will refund your money but they’re confident that once you start with them, you’ll have no reason to need to or want to leave.  They have a real vested interest in having your business succeed and they want their customers to be happy whether they’ve just started with WestHost or been customers for years.

The employees of WestHost are knowledgeable and passionate about web business and that means that they will pass on their commitment and passion for their job to the customers by providing exceptional support whenever and wherever it’s needed.  Because they want to ensure that their customers receive the best there is, they use top tier data center. This data center is a Tier-3 center which gives customers the kind of security found in major banking and other financial institutions.

The clients are truly their best cheerleaders and where they get the feedback they want and need to ensure that they are always improving whatever they can to make the customer experience even more valuable. Having been around for over a decade, they have shown their longevity and that they are here to stay.

Signing up with WestHost Hosting

Getting started with WestHost is as easy as going on their website and choosing the plan you are most interested in.  They offer three web hosting packages to fit your needs:  Personal Hosting, Preferred Hosting and Business Hosting.  If there is any question as to which plan is best suited to you, the trained sales staff can help you by finding out what your needs are.  They are not in the business of selling you what you don’t need and won’t use, so you can be confident that they will steer you in the right direction.

Most hosting companies offer a discount to new signups and WestHost does as well.  Your discount will be applied automatically so you’ll be getting the best deal they have to offer right out of the gate. Once you click on the package that you feel is best suited to your needs, you will be taken to a page where you can choose a new domain or if you already have one you want to transfer, you can input that.

Next it’s time to fill out some information that will be used to create your account with WestHost hosting.  Included in this important information is:

  • First and Last name
  • Company (if applicable)
  • Email
  • Telephone number
  • Full address including city, state and zip code
  • Country

On this same page you will choose the plan you want and the payment terms you want for your chosen package.  You can choose to pay 4 different ways:

  • 3 months at a time
  • 12 months at a time
  • 24 months at a time
  • 36 months at a time

The longer term you choose, the lower your monthly rate goes, so if you can afford to get the longest term offered, you will save quite a bit of money in addition to the sign up discount. After you have chosen the package and payment terms you want, you will enter your credit card information for billing.  Lastly, before completing the purchase, you have the option of adding on a few additional features.  These include:

  • Sitelock
  • Dedicated IP address
  • Spam Filtering
  • WHOIS Privacy Protection
  • Attracta – includes guaranteed listings in Google and 20 top search engines plus you get Attracta’s world class SEO tools too.

These add-ons are completely optional and there is no obligation to add them. If you feel they are worth it, you have the option of choosing them otherwise you can just finish the transaction and get started creating a great web presence for your business or personal site.

WestHost Hosting Package Choices and Features

No matter which plan you choose, there are some features that WestHost provides. These include

  • 30 day money back guarantee
  • 24/7 support that is US based
  • Free site transfer if you have a site hosted elsewhere
  • 9% uptime guarantee
  • Free nightly backups.

Personal Hosting –

The personal hosting plan is great for those who are only going to host one site, are just starting out with a brand new business, have a personal blog or a small personal site, don’t have a lot of traffic, just want personal email capability.  It’s a great intro plan and it is the lowest cost of the three. Included in this plan are the features outlined below:

  • Free set up
  • Free domain name
  • 50GB disk space
  • 1000GB Bandwidth
  • 1 website included
  • 1 MySQL 5 Databases
  • 1000 emails per hour capability
  • 10 sub domains
  • Dedicated SSL certificate
  • Continuous Data Protection
  • Dedicated IP
  • Free file and database transfers
  • cPanel control panel
  • 24/7, toll free support
  • Instant activation
  • Network wide backups
  • Ad-free hosting
  • WordPress support
  • Softaculous Application Installer
  • SSH Access
  • 100 email accounts
  • 100 Email forwarders/aliases
  • SpamAssassin
  • SMTP Access
  • POP3/IMAP support
  • Enterprise-class webmail
  • Exim
  • GnuPG PGP Secure Email Encryption
  • 10 Auto-Responders
  • PHP 5
  • 100 FTP Accounts
  • Web Database Manager (phpMyAdmin)
  • Python
  • Private .htaccess
  • Supports Custom php.ini Files
  • Customizable MIME Types
  • Custom Apache Error Pages
  • Web-based File Manager
  • Cron Job Editor
  • DNS Zone Editor
  • Perl-CGI
  • Personal CGI-BIN
  • IP Banning Access
  • File Handlers
  • GD Graphics Library
  • ImageMagick 5+ Support
  • Server Side Includes (SSI)
  • PHP Nuke
  • cURL Library
  • Hotlink Protection
  • CentOS 5 w/Apache 2
  • Gigabit Ethernet
  • RAID 10 Redundancy
  • SAS 70 Type II Compliant
  • Tier 3 classification
  • Onsite WestHost Staff for Monitoring & Service
  • Cold Aisle Containment & Cooling
  • Redundant Power Sources
  • Multiple Network Carriers
  • VESDA Smoke Detection System
  • Disaster-Safe Location
  • 24×7 Security and Digital Video Surveillance
  • 30″ Raised Flooring
  • Analog Log File Analysis
  • Visitor Tracking Reports
  • Sub-Domain Stats
  • Access to Raw Log Files
  • Advanced Web Stats (AWStats)
  • CMS
  • FTP Client Support
  • Instant Blog
  • Instant Forums
  • Instant Guest Book
  • Dreamweaver Support

Preferred Hosting –

Preferred hosting is perfect for those who have multiple sites or domains, need a lot of email accounts, need multiple databases, have a lot of traffic or are experiencing a lot of growth, have a larger site, want something more than just the basic plan.  Included in this plan are the features outlined below:

  • Free set up
  • Free domain name
  • 200GB disk space
  • 2500GB Bandwidth
  • Unlimited websites included
  • Unlimited MySQL 5 Databases
  • 1000 emails per hour capability
  • Unlimited sub domains
  • Dedicated SSL certificate
  • Continuous Data Protection
  • Dedicated IP
  • Free file and database transfers
  • cPanel control panel
  • 24/7, toll free support
  • Instant activation
  • Network wide backups
  • Ad-free hosting
  • WordPress support
  • Softaculous Application Installer
  • SSH Access
  • Unlimited email accounts
  • Unlimited Email forwarders/aliases
  • Unlimited Mailing Lists
  • SpamAssassin
  • SMTP Access
  • POP3/IMAP support
  • Enterprise-class webmail
  • Exim
  • GnuPG PGP Secure Email Encryption
  • Unlimited Auto-Responders
  • PHP 5
  • Unlimited FTP Accounts
  • Web Database Manager (phpMyAdmin)
  • Python
  • Private .htaccess
  • Supports Custom php.ini Files
  • Customizable MIME Types
  • Custom Apache Error Pages
  • Web-based File Manager
  • Cron Job Editor
  • DNS Zone Editor
  • Perl-CGI
  • Personal CGI-BIN
  • IP Banning Access
  • File Handlers
  • GD Graphics Library
  • ImageMagick 5+ Support
  • Server Side Includes (SSI)
  • PHP Nuke
  • cURL Library
  • Hotlink Protection
  • CentOS 5 w/Apache 2
  • Gigabit Ethernet
  • RAID 10 Redundancy
  • SAS 70 Type II Compliant
  • Tier 3 classification
  • Onsite WestHost Staff for Monitoring & Service
  • Cold Aisle Containment & Cooling
  • Redundant Power Sources
  • Multiple Network Carriers
  • VESDA Smoke Detection System
  • Disaster-Safe Location
  • 24×7 Security and Digital Video Surveillance
  • 30″ Raised Flooring
  • Analog Log File Analysis
  • Visitor Tracking Reports
  • Sub-Domain Stats
  • Access to Raw Log Files
  • Advanced Web Stats (AWStats)
  • CMS
  • FTP Client Support
  • Instant Blog
  • Instant Forums
  • Instant Guest Book
  • Dreamweaver Support

Business Hosting –

This is the most expensive of the three packages but it is also the cream of the crop when it comes to benefits and features. This is the perfect choice if you have an online store or business, need credit card processing, want to not worry about your hosting, have a lot of traffic, want the best there is.  The features of this plan are outlined below:

  • Free set up
  • Free domain name
  • Unlimited GB disk space
  • Unlimited GB Bandwidth
  • Unlimited websites included
  • Unlimited MySQL 5 Databases
  • 1000 emails per hour capability
  • Unlimited sub domains
  • Free Dedicated SSL certificate
  • Continuous Data Protection
  • Free Dedicated IP
  • Free file and database transfers
  • cPanel control panel
  • 24/7, toll free support
  • Instant activation
  • Network wide backups
  • Ad-free hosting
  • WordPress support
  • Softaculous Application Installer
  • SSH Access
  • Unlimited email accounts
  • Unlimited Email forwarders/aliases
  • Unlimited Mailing Lists
  • SpamAssassin
  • SMTP Access
  • POP3/IMAP support
  • Enterprise-class webmail
  • Exim
  • GnuPG PGP Secure Email Encryption
  • Unlimited Auto-Responders
  • PHP 5
  • Unlimited FTP Accounts
  • Web Database Manager (phpMyAdmin)
  • Python
  • Private .htaccess
  • Supports Custom php.ini Files
  • Customizable MIME Types
  • Custom Apache Error Pages
  • Web-based File Manager
  • Cron Job Editor
  • DNS Zone Editor
  • Perl-CGI
  • Personal CGI-BIN
  • IP Banning Access
  • File Handlers
  • GD Graphics Library
  • ImageMagick 5+ Support
  • Server Side Includes (SSI)
  • PHP Nuke
  • cURL Library
  • Hotlink Protection
  • CentOS 5 w/Apache 2
  • Gigabit Ethernet
  • RAID 10 Redundancy
  • SAS 70 Type II Compliant
  • Tier 3 classification
  • Onsite WestHost Staff for Monitoring & Service
  • Cold Aisle Containment & Cooling
  • Redundant Power Sources
  • Multiple Network Carriers
  • VESDA Smoke Detection System
  • Disaster-Safe Location
  • 24×7 Security and Digital Video Surveillance
  • 30″ Raised Flooring
  • Analog Log File Analysis
  • Visitor Tracking Reports
  • Sub-Domain Stats
  • Access to Raw Log Files
  • Advanced Web Stats (AWStats)
  • CMS
  • FTP Client Support
  • Instant Blog
  • Instant Forums
  • Instant Guest Book
  • Dreamweaver Support

As you can see, the features that WestHost offers makes this hosting company one of the best there is for getting the needs of their customers met.

Ease of Use for WestHost Hosting Customers

WestHost makes sure that their customers can find their way around without getting completely overwhelmed. Their knowledge base answers a lot of questions that customers usually have and if there’s a question that isn’t in the knowledge base, there are email, live chat and telephone support services that they can use to get their questions answered.

Help & Support Tickets

Whenever you need help, WestHost is ready to give you the help you need in a friendly, efficient and reassuring way. Customer service is their foundation for the great company they are and they are committed to getting their customers the answers they need. Their FAQ section and knowledge base are also excellent resources for their customers.

Contacting WestHost Hosting and Finding them on Social Media

If you need to contact the customer support staff at WestHost, there are three ways to do that: Live chat, telephone and email.  If you need answers right away you should opt for the live chat or telephone where you will talk to a live person right away.  Email can take up to 24 hours to get a response.  Support is available 24/7.

Website: www.westhost.com

Email Support:

Telephone Support: Toll Free Phone: +1-800-222-2165

International Phone: +1-435-755-3433

Live chat can be accessed from the website

If you want to follow them on their social media sites they are happy to have you. Just follow the links below:

Facebook: https://www.facebook.com/westhost

Twitter: https://twitter.com/westhost

Google + – https://plus.google.com/+westhost/posts

Resources

  1. WestHost Hosting – http://www.westhost.com/